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Job Opportunities
Service Collaboration & Support Specialist
M.M.Fowler, Inc
Position: Service Collaboration & Support Specialist
M.M.Fowler, Inc. D/B/A Family Fare Convenience Stores
Responsibilities: This is a full-time position which performs administrative and office support activities primarily for Family Fare convenience store operations. The incumbent interacts with a wide range of management, staff, and store personnel.
- Performs administrative and office support activities for Family Fare convenience store operations.
- Extensive software skills are required with proficiency in Microsoft Office applications, specifically Excel, Word, and Outlook.
- Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
- Audits daily sales reports and performs account reconciliation.
- Prioritizes and batches material for data entry.
- Performs data entry; inputs information from a variety of data sources into a computer database.
- Analyzes data and reports discrepancies.
- Uses research skills as well as internet research abilities to trouble shoot customer problems.
- Excellent communication abilities are essential.
- Displays professional appearance and demeanor in a corporate environment.
- Receives and places telephone calls and communicates via email.
- Performs general office duties including mailing, faxing, filing, and other duties as assigned.
Requirements: Minimum high school diploma or equivalent. Proficient in Microsoft Office applications; specifically Excel.
Successful candidates will have the utmost integrity, a strong work ethic, and a positive attitude and outlook. They will be goal-oriented with good time management and organizational skills, be customer-service oriented, able to work independently while being part of a team, be detail-oriented, will value diversity, and have excellent communication skills. They will have good self-control, be able to handle stress, and be professional in everything they do.
To apply for this position, please complete the forms below and email them along with your resume to info@familyfarecstores.com.
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